Community Guidelines & Safety

Immediately, and without argument:

• Harassment of any kind — threats, intimidation, following someone, or continuing to contact a person who has stopped replying.
• Sexual content, nudity, or sexual messages to someone who hasn't invited them. This is not that kind of app.
• Sharing an intimate or private image of anyone, ever, with or without their name attached.
• Hate directed at caste, religion, region, language, gender, sexuality, disability or appearance.
• Impersonation — someone else's photos, someone else's name, a fake age, a fake student status.
• Outing a blind match, or publishing anyone's photos, messages, real name or contact details outside the app.
• Anyone under 18, and any attempt to reach a minor through this app.
• Selling, recruiting, campaigning, surveying, or spamming.
• Encouraging self-harm, or organising violence, drugs, or anything illegal.
• Filming or recording another student without their agreement — including screen recordings of a chat or a call.

Anonymity is something the other person is trusting you with, not an obstacle to solve.

• Don't try to work out who they are, and don't ask a friend to.
• Don't push for a phone number, an Instagram handle or a photo. The canned phrases are the whole vocabulary until you are both at the café — that isn't a bug you're meant to route around, and someone who keeps trying is the reason it works this way.
• The one line you can genuinely type before then is the fifty characters about where to meet, and the server strips numbers, links and handles out of it. Don't spend it trying.
• A colour is how you find each other. It doesn't mean you owe anyone the meeting.

Saying no is free. A no is never announced to the other person — they simply stop seeing the match. Don't chase an answer that didn't come, and don't make a second account to get past one.

Your face, your call:

• Post pictures of yourself. Nobody else's face without their agreement.
• Every face starts blurred, and each person controls only their own — you can never unblur someone else.
• A feed post automatically tags the partner it's about. They can raise an issue and it comes down at once, and it stays down until they lift it. That's their right, not a dispute to win.
• Don't screenshot a chat, a card or a reveal and send it on. It is the fastest way to lose the account, and it may also be a criminal offence.

Nothing in this app supervises a meeting. Treat every first meeting as exactly what it is — meeting a stranger.

• Somewhere public and busy. Café, mess, reading room. Not a room, not a hostel, not somewhere quiet.
• Tell a friend who you're meeting, where, and when you expect to be back. Share your live location with them if you can.
• Get yourself there and back. Don't accept a lift from someone you've just met.
• Your drink stays with you. Don't leave it, don't accept one you didn't watch being made.
• Leave the moment you want to. No explanation is owed. The app counts an honest cancellation as neutral — it only notices silent no-shows.
• Don't send money. Anyone who asks a stranger on a campus app for money is running a scam, without exception.

Emergencies: 112. Campus security for anything on campus. Women's helpline 1091, women in distress 181. If someone has hurt you, tell the police and the university first — this app is not a substitute for either, and reporting here does not start a police case.

Report anything that made you uncomfortable — you don't have to be certain, and you don't have to justify it.

Email support@campuscoffee.online from the account you use here, with:

• Who — the name shown in the app, or the match serial (`CC-0000`) from the top of the chat if it was a blind match.
• What happened, and roughly when.
• Screenshots if you have them, and what you'd like done.

A report about your photo shared without your consent, or someone impersonating you, is acted on within 24 hours. Everything else is acknowledged within 24 hours and resolved within 15 days.

The person you report is never told who reported them.

Reports are read by Nashim Aktar Mondal. Depending on what's found:

• A warning, and the content removed.
• Removal from one or every matching pool, so the account can't reach new people.
• Suspension while it's looked into.
• Permanent removal, with the account and its data deleted.
• Referral to the university, and to the police where a crime may have been committed.

Anything involving a threat, an intimate image, or a minor skips the ladder and goes straight to removal.

Reporting someone falsely, or in bulk to get a person removed, is itself a breach of these guidelines.

Write to support@campuscoffee.online within 30 days and say why. A decision is reviewed once, by a person, and you're told the outcome. Unresolved complaints can go to the Grievance Officer below, and then to the authorities named in the privacy policy.

Campus Coffee is run by Nashim Aktar Mondal, an individual student at Manipal University Jaipur. It is not a registered company, and it charges nothing.

Write to support@campuscoffee.online for anything covered by this document.

Grievance Officer: Nashim Aktar Mondal · support@campuscoffee.online. Complaints are acknowledged within 24 hours and resolved within 15 days, as required by the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. Complaints about a photo of you shared without consent, or about someone impersonating you, are acted on within 24 hours.